Hats off to Richmond Depot

[4VADRUMMER]

Gents, we've all experienced the long wait times and ignored emails, phone calls and so on when dealing with the vendors in our hobby. I've waited as long as 2 1/2 years for a sack coat and trousers before. Totally unacceptable, and it's unfortunately what we all have grown to expect in this hobby. Well let me share with you all a breath of fresh air! I recently ordered a double breasted frock and matching trousers from Richmond Depot on Feburary 27th, 2012. I talked with Fenny Haines extensively and only had one photo to share with her in regards to what I wanted in the Frock. Fenny got all of the necessary information from me and told me that she would start my uniform by the first of April and that I wouldn't be charged until she started it. On March 30th I was contacted by Fenny who advised that my uniform was done all except she was waiting on the buttons from her supplier. On April 7th I received my uniform as promised and WOW is all I can say! Fenny is a true example of a professional tailor in that she does what she says and you can count on her to deliver as promised. I only wish the other tailors and vendors would take a look at how Richmond Depot does business. Thank you for your professionalism Richmond Depot!

[Jimmayo]

Re: Hats off to Richmond Depot

No secret she sets the gold standard for the Sutler business. I have never heard a complaint about her service or products.

[RNMCSA]

Re: Hats off to Richmond Depot

Fenny is absolutly the best.

[GWagner]

Re: Hats off to Richmond Depot

Pics or it is a Farbrication!! LOL.

Let's see some pics.

[4VADRUMMER]

Re: Hats off to Richmond Depot

I'm technology challenged! Everytime I try to post pics on here the files are too big. I have a 12.1 Megapixel Cannon that I cannot figure how to down size the files with. I'll be happy to send you some if you are interested. It's an awesome frock! So awesome I don't want to wear it! Hahaha!!!

[PaulJ]

Re: Hats off to Richmond Depot

Hi Eric, I have a 12MB camera too and had the same problem until I finally found the settings I needed and have found that setting a camera to 3MB usually works for most forums. If that doesn't work, try posting the pictures on something like Photobucket (where they can be down-scaled) and then copy them from there.
BTW - I've ordered from Fenny before and found the service to be excellent.

[Curt Schmidt]

Re: Hats off to Richmond Depot

Hallo!

You can also download to the images to a free on-line hosting site like Photo Bucket. They automatically downsize them.

Then post them.

Curt

[4VADRUMMER]

Re: Hats off to Richmond Depot

Gents, I've taken Curt's advise and set up a photo bucket account. Here is the link to the Frock pictures..

http://s1160.photobucket.com/albums/q485/10thVirginia/?action=view&current=image.jpg

Enjoy.

[Ozark Brawler]

Re: Hats off to Richmond Depot

Do you know what kind of jean was used? I love the color.

[GWagner]

Re: Hats off to Richmond Depot

Wow. Very Nice!

[Michael Semann]

Re: Hats off to Richmond Depot

Lovely job on that frock.

[4VADRUMMER]

Re: Hats off to Richmond Depot

I had Fenny use Sumac Jean.

[THRW]

Re: Hats off to Richmond Depot

Yeah, she's awesome, no question about it!
Thomas Westbrook

[Michael Semann]

Re: Hats off to Richmond Depot

For the sake of convenience, here are the photos of the OP's frock:

[bhutton]

Re: Hats off to Richmond Depot

Fenny is the best, Great service, excellent communication, superb product.